a) Aliases

What is an alias?

An email alias looks just like an email address, but actually represents an alternative to the original name of a mailbox. For example when someone sends John Doe an email to the alias name (librarian@townlife.com), the mail server of that domain name will forward the email message to his real address (john.doe@townlife.com). You can use both the alias and the real email address to send emails, but the replies will always be received at your real account.


Why would I use an alias?

There are a number of reasons you may want to use email aliases. For example, you may want to post email addresses on your site that are really destined for someone's personal email account, which you don't want to publish. For example you do not want to put the actual librarian's name on the site so instead the email would appear as: librarian@townlife.com but the email would be forwarded to john.doe@townlife.com.

You may wish to use "multiple aliases" - one for your "Sales" department email, one for your "Support" email, one for your "Personal" email, one for your "Academic" email, etc. Each alias might use a different email address and name.


How do I set up an alias?

  1. Open the Settings menu. Click on Composing Email and choose the Identities tab.
  2. Enter your display name and email address in the spaces provided. 
  3. In the Reply To box, enter the address you want recipients to use when thye reply to the email you have sent. 
  4. Click OK.


Tip: You can have emails from your different aliases filter into different folders. See the Managing Folders lesson for more information.